Technical Support

Our Prices include GST

Blackfern Member Terms
3, 6 or 12 months deferred payments

12 Month Technical Support subscription

Get the expert support you need with AECS Technical Support. Whether you're working with scan tools, scopes, or heavy diesel diagnostics, our technical team and online forum provide unparalleled assistance to help you diagnose and resolve vehicle issues with confidence.

Scan Tool Technical Support:

• Upload scan tool recordings to our forum so our technical team can assist.
• Receive advice with analysing and interpreting live data results and next steps.
• Assistance in finding data and wiring diagrams (where available).
• With remote software pre-installed on your scan tool we can log in to your device from anywhere and assist in real-time.

Heavy Diesel Technical Support

• Upload Jaltest, ATS Scope, and Launch PRO HD & HD3 recordings and our technical team will assist.
• Receive advice on where to measure and next steps for solutions.
• Help with analysing measurements and live data results.
• Assistance in finding data and wiring diagrams (where available).
• With remote software pre-installed on your scan tool we can log in to your device from anywhere and assist in real-time.

Oscilloscope Technical Support

• Upload oscilloscope pattern recordings to our forum so our technical team can assist.
• Receive advice with analysing and interpreting live patterns and next steps.
• Assistance in finding data and wiring diagrams (where available).
• With remote software pre-installed on your oscilloscope laptop we can log in to your device from anywhere and assist in real-time

Our support forums are unprecedented

• Private post to our technical team or share with the community.
• Simple forum navigation and easy to use.
• Search through previously solved cases to find your answer.
• Upskill & learn from previously solved cases.

With AECS, you get more than just support – you gain a team of specialists dedicated to helping you and your workshop succeed.