AECS PRIVACY POLICY

This Privacy Policy sets out our commitment to protecting the privacy of your personal information that we collect through this website www.aecs.co.nz (Site) or directly from you.

Please read this Privacy Policy carefully. Please contact us if you have any questions.

You providing us with personal information indicates that you have had sufficient opportunity to access this Privacy Policy and that you have read and accepted it.

If you do not wish to provide personal information to us, then you do not have to do so, however it may affect your use of this Site or any products and services offered on it.

1. Type of personal information collected

The type of personal information we collect may include:

- contact information including name, phone and email

- physical and postal address

- other information relevant to your interactions with us

2. Collection and use of personal information

We collect and use the personal information for purposes including to contact and communicate with you, for internal record keeping and for marketing.

We may collect personal information:

- by email

- during conversation

- through access and use of our website

- by purchasing a product with us

- through third parties including your representatives, employer, publicly available sources of information or any other organisations where you have given your consent.

If we receive your personal information from third parties, we will protect it as set out in this Privacy Policy.

3. Reason for collecting personal information

Personal information is collected to enable us to perform our business activities and provide exceptional customer service.

4. Disclosure of personal information

We may disclose personal information for purposes including to provide our products and services to you, and as required by law.

Where we disclose your personal information to third parties for these purposes, we will request that the third party follow this Privacy Policy regarding handling of your personal information.

In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us.

5. Access to and correction of personal information

Access: Where the information can be readily retrieved, the individual is entitled to confirmation of whether the information is held, and to access it.

Correction: If you believe that any information we hold on you is inaccurate, out of date, incomplete, irrelevant or misleading, please contact us by email. We rely in part upon customers advising us when their personal information changes. We will respond to any request within a reasonable time. We will endeavour to promptly correct any information found to be inaccurate, incomplete or out of date.

6. Storage and Security

We are committed to ensuring that the information you provide is secure and protected against loss, misuse or unauthorised disclosure.

7. Website Analytics

We also partner with selected third-party vendors such as Freshdesk, Google Analytics and Google Console, to better understand online activity on the site, including the popularity of certain content and analyse users’ activity on the site. By accessing the Site, you consent to the collection and use of your information by these third-party vendors. You are encouraged to view their privacy policy and contact them directly for responses to your questions.

8. Complaints about breach

If you believe that we have breached the Privacy Principles and wish to make a complaint about that breach, please contact us on the email address below.

For any questions or notice, please contact us at:

AECS Equipment Ltd

Email: jodie@aecs.co.nz

Last update: 29 November 2023